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Privacy policy

Last updated: 19 October 2026

This policy explains how we process the personal data of users of conciergeformentera.com, in accordance with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

  • Owner: Ignacio Maciel, trading as Concierge Formentera · Tax ID (NIF): 11455468L
  • Address: Pasaje del Llaut Negre, 2, 07860 Formentera, Balearic Islands, Spain
  • Email: formenteraproperty@gmail.com · Phone: +34 672 80 87 91

2. What data we collect

We only collect the data you give us when you contact us by email, phone, WhatsApp or through the website: name, email address, phone number, budget and any other information you choose to share about the property you are looking for or wish to sell.

3. Purposes and legal basis

  • Answering your enquiries and preparing proposals: your consent and pre-contractual measures requested by you.
  • Managing your property search, sale or advisory request: performance of a contract or pre-contractual measures.
  • Sending information about our services, only if you have expressly agreed: your consent, which you can withdraw at any time.

4. How long we keep your data

Enquiry data is kept for as long as needed to answer your request and for up to one year afterwards. Data related to a purchase, sale or invoicing is kept for the periods required by tax and commercial law. Marketing data is kept until you withdraw your consent.

5. Who we share your data with

We do not sell your data. We only share it when necessary to provide the services you request: with property owners, buyers, notaries, lawyers or other professionals involved in the operation you ask us to help with, with our website hosting provider (Webempresa) and with public authorities when required by law.

If you contact us via WhatsApp, your messages are also processed by WhatsApp Ireland Ltd. (Meta), which may involve international data transfers covered by the safeguards provided for in the GDPR.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent at any time, by writing to formenteraproperty@gmail.com or to our postal address. If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

We apply appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.